The payment process is basically structured as follows: A first reminder is sent out after the payment deadline stated on the invoice. This first reminder has a payment deadline of 20 days. After this period has expired, a second reminder follows with a payment target of 10 days. After this period, the debt collection is normally initiated.
Taking into account the Federal Council's decision of 18 March 2020, there is a ban on debt collection due to the extraordinary situation. No debt collection proceedings will be initiated until 4 April 2020. The deadlines for current debt collection proceedings will be suspended until 4 April 2020.
Until further notice, GEMINI waives its right to charge default interest of 5% in accordance with Article 104 of the Swiss Code of Obligations or Clause 11.9 of the Framework Regulations and to charge reminder costs. If the invoices cannot be paid within the set deadlines, please contact us or your broker.